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Security Officers
Quality and professionalism of our Security officers is paramount. As the first point of contact for many businesses, staff and customers combining skills in service and protection is a critical element.
Site Supervision
To ensure clients needs are met, Supervisor will during their visits, walk the site with the on site security officer to verify that the officer is aware of the duties and security requirements of the site. In particular, they will check:
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Appearance
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Licenses
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Compliance with Assignment Instructions
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Auditing of records and Incident Book
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Auditing of site patrols
Training
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Accredited security training
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CITI FACILITY SECURITY SERVICES ensures all guards have received the relevant Police and state approved security training. When required CITI FACILITY SERVICES officers will tailor induction packages for site specific traning.
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Professional image
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CITI FACILITY SERVICES takes pride in the appearance of our security personnel. Uniforms are provided to each officer to suit the environment in which they work, and compliant with strict OH&S regulations. Alternately, security personnel can be dressed in business suits for high profile companies and assignments. Enhancing the presence of security, without the overwhelming presence of uniformed officers.
Concierge and Customer Service
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Ensuring good public relations and maintaining a high standard of quality/courteous service in all dealings with our customer staff, contractors, visitors and the public
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Ensuring all security personnel exhibit high standards of work performance and conduct
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Escorting staff and visitors
Liaison with management
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Resolving, recording and reporting on detected security deficiencies, breaches and incidents
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Ensuring that clients are fully and accurately informed of all matters that might impact on the safety and security of their staff and/or properties
Gate Duties
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Screening visitors and contractors as necessary.
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Providing directions.
Patrols
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Mobile and foot patrols of the site deliver peace of mind after hours, but also a reassuring security presence during opening hours.
Systems management
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Working closely with clients to identify any cost saving and service improvement opportunities
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Operating and monitoring security, video, access control, building management, fire and related systems
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Operating PC-based equipment, including the issue of approved electronic cards for access and identification purposes
Special Events
Drawing on our depth in guarding resources and strong project management, our Security Officers will ensure that VIPs and attendees have an enjoyable and safe experience.
Mobile Patrols
Mobile Patrols are a cost effective way to have a security presence at your premises, acting as a deterrent without the cost of a full time guard.
Electronic Security
Citi Facility Electronic Security Services are incredibly broad.
From stand alone systems to multifunctional state of the art, CITI FACILITY can develop an electronic security system that suits your company and premises.
Our Expert Consultants will assist in Security Systems design and installation, including:
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Access Control
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Alarm Systems
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CCTV
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Intercom systems
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Maintenance contracts
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Emergency response and repairs
Customised Solutions
Expert Security Consultants will survey your premises and recommend the best security solution to meet your specific needs. Security solutions are devised utilising world class technologies, to offer the best value for each client; balancing your technical requirements against budget.
Moving forward, maintaining your security is simpler. With our solid understanding of your site and preferences, CITI FACILITY can quickly respond to requests for enhancements, upgrades and service.
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